OpsHQ brings strategic leadership, steady operations and real hospitality know-how together in one place: three specialists who already work as one team.
The bigger picture, led with experience and confidence.
The day-to-day, handled with precision and care.
The experiences guests remember.
Senior fractional and interim executive, with a specialism in hospitality consulting.
Rykie has spent two decades leading senior hospitality operations across the Cape. She brings a clear head, a steady hand, and the composure of someone who has quietly seen most of it before.
Executive Chaos Coordinator.
Ask Liezel what she actually does, and she'll tell you: "Everything except the actual breathing."
Experience Creator. People Person.
Norma has spent years making sure every guest feels welcome, seen and genuinely looked after. Spend five minutes with her, and you'll feel that warmth for yourself.
OpsHQ works with calm efficiency and genuine care, paying close attention to the details that matter. We build real relationships, treat your business with discretion, and bring a little humour along the way.
Explore by expertise, then discover the full detail on that founder's own page.
With Rykie
Experienced leadership and a fresh perspective, delivering steady senior direction exactly when it's needed.
With Liezel
For everything that keeps a business running, and keeps you sane.
With Norma
For the moments worth getting right, and the teams who deliver them.
Rykie, Liezel and Norma's paths first crossed years ago, across well-known Cape Winelands wine and hospitality estates, including Boschendal, Grande Provence and Laborie. Along the way, they built a genuine friendship and a shared understanding of what it takes to run a business well. OpsHQ brings that shared experience, and that friendship, to every client they work with.
Read each founder's storyTell us what's on your plate. We'll tell you how we can help.
